Privacy notice

Effective Date: 01/05/2025

Promo Memento ("we", "our", "us") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website snapon-merchandise.com, make a purchase, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

●       Name

●       Email address

●       Shipping and billing address

●       Phone number

●       Payment information (processed via secure third-party gateways)

b. Non-Personal Information:

●       Browser type

●       IP address

●       Pages visited

●       Time spent on the website

2. How We Use Your Information

We use the information we collect to:

●       Process and fulfill your orders

●       Provide customer support

●       Send order confirmations and updates

●       Improve our website and customer experience

●       Send promotional emails (with your consent)

●       Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

●       Payment processors (e.g., Stripe, PayPal)

●       Shipping providers (e.g., UPS, FedEx, DPD, DHL, Parcel Force, Royal Mail)

●       Service providers who help run our business (e.g., email platforms)

●       Legal authorities, when required by law

4. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings.

5. Your Rights and Choices

Depending on your location, you may have rights including:

●       Access to your personal information

●       Request correction or deletion

●       Object to processing or request restriction

●       Withdraw consent at any time

To exercise your rights, contact us at snapon@promomemento.co.uk

6. Data Retention

We retain your personal information only as long as necessary for the purposes stated above or as required by law.

7. Security

We implement reasonable security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

9. International Users

If you are accessing our website from outside the UK, please note that your data may be transferred to and processed in your location.

10. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. We will notify you of significant changes by posting the new notice on our website with an updated effective date.

11. Contact Us

If you have questions about this Privacy Notice or your personal information, please contact us at:

Snapon-merchandise.com
 Email: snap-on@promomemento.co.uk
 Address: Memento Gifts Ltd TA Promo Memento, 9 Cascade Court, North End, Bedale, North Yorkshire, DL8 1XQ